Securely transparent

3 11 2013

“A lack of transparency results in distrust and a deep sense of insecurity.” ~Dalai Lama

 Transparency is my philosophy.  That’s the reason for my “never say no, say no… and here’s why” directive (I give very few of them, but I feel strongly about this one.  The first answer gains you immediate resentment from your staff (because you ARE the boss of them, and just acted like it).  The other promotes understanding and appreciation, if not outright agreement. 

 A valued co-worker of mine told me that one of the side effects of transparency is that “you get to see the sausage being made.”  (Sorry for the transparency, vegetarian friends).  In other words, our staff might actually have to know that we, as leaders, DON’T know all the answers, or that we’re making it up as we go along.  Welcome to management.  Management is gray, not black & white.  Gather as much information as you can, make an educated guess based on your experience (i.e. the sum of your mistakes so far), ask advice from others who might have intel to contribute, and move forward.  If you have to change course because you started off in the wrong direction, it’s better than not starting at all.  Showing your staff that you are human (and therefore imperfect) isn’t showing weakness, it’s being honest, genuine, and transparent. 

 Speaking of transparency…


Rubes Cartoons used with permission.





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