Don’t shoot the messenger… promote them!

25 11 2013

“To me, teamwork is the beauty of our sport, where you have five acting as one.  You become selfless.” ~Mike Krzyzewski (Duke Basketball Coach)

 As leaders, try to avoid the temptation of blaming the messenger when they bring you bad news.  When you have a staff member who was brave and selfless enough to bring you bad news, don’t then punish them for being brave by making them deal with it, or taking it out on them.  For example, 5 people may have walked through the rest room and said nothing about the mess.  Then, the 6th comes to you and mention it, so you ask them to clean it up.  That’s not cool. 

 When problems are brought to you, you might want to ask the messenger if they’d like to learn how to (or have time to help you) deal with it, and give them some extra responsibility, but don’t assume that just because they’re bringing you the problem, they want to solve it.  In my experience, the best will enthusiastically help, and those folks are the ones you want to promote. 

 Speaking of selfless..

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Rubes Cartoons used with permission.  www.rubescartoons.com

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