Don’t be the master of ready, fire, aim!

8 07 2015

“The best leaders are readers of people.  They have the intuitive ability to understand others by discerning how they feel and recognizing what they sense.” ~ John C. Maxwell

If you’re in a team meeting, and giving some new direction or procedure to your team, you may not get any push-back verbally.  It’s important to watch the eyes and body language of your team to look for subtle clues that they may be disagreeing with you.  It could be as un-subtle as rolling eyes, but it’s more likely to look like skepticism or even 2 or more of your team making eye contact and frowning.  Staying tuned in to the non-verbal cues that your team is critical to thorough team communication.

If/when you see these non-verbal clues, it’s important to follow up.  Maybe the meeting is not the best way to call somene out, and maybe it is – follow your gut on that one.  Either way, follow up with them and ask what their heartburn, issue or disagreement is.  A good leader will listen and either speak more towards allaying their concerns, or understand that you may not have thought it all the way through.  If you need to pause to gather more data, and otherwise increase the odds of success by listening to your team, by all means, do so.  Nobody wants to be the master of ready – fire – aim.

Speaking of (counter)intuitive…


Rubes cartoons used with permission.




One response

8 07 2015
Susan Craig

Not being able to pick up non verbal cues is one reason I dislike conference calls and other off-site meetings.

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