18 11 2015

“Even if I have a good day, I am still aware of other people that are going through really hard, tumultuous things.  I don’t want to be the person who has a platform, and neglects the things I see in my life and experiences.” ~Christian Scott

On any given workday, you’ll have a team of people who are all over the emotional map. One of them might be super excited about something their kid did, and another might be grieving the loss of a family member or friend, or worried about finances.  In a group of any size, this diversity is going to be going on behind their professional demeanor.  For those on the down-side, a small bit of feedback or criticism might get them spun up, while the exact same comment to the person next to them will get a laugh, and a “my bad”.

Leaders, there’s so much of that emotional “iceberg” below the surface of your team and co-workers.  That’s why it’s always good to open with something like “How’s it going?” or “How was your weekend?”  If you don’t, and jump right into giving feedback, that iceberg might just sink your ship, or end up with a good employee who is having a bad day turning into an ex-employee.  Use visual cues, verbal questions, and your other “leadership tools” to get a feel for the situation before piling on to someone already having a bad day, and it will almost always come out better than just pulling the trigger on the conversation.

Speaking of platform…

platformofstr

Rubes cartoons used with permission. www.rubescartoons.com

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