Times to settle, and times to do it right.

12 09 2016

“If it’s true that our species is alone in the universe, then I’d have to say the universe aimed rather low, and settled for very little.” ~ George Carlin

You’ve heard, and very possibly been the deliverer of statements such as “it’s good enough”, or “C’s get degrees”.  I’m guilty of it – when it really doesn’t matter.  I’ve painted rooms, and had some smearing on the ceiling, or drops of paint on the trim that I didn’t wipe off before it got dry – so I left it.  I’ve cleaned my car, and noticed that a window wasn’t totally wiped clear of smudges, and left it, knowing that the window would start getting dirty again, as soon as the job was done (which is the definition of cleaning – the best it will ever look is when you’re done, and it’s already on a downward spiral).

But leaders, there are some things that are in your control that can’t be “settled for”.  There are some instances when the work of your team can’t be “good enough”.  Consider the person who is so brave, that they call a stranger for help with their money problems.  That stranger may be someone on your team.  Giving that consumer half-baked assistance isn’t “good enough”.  They need to know that the person they called gave every bit of advice, referrals, and education that they had at their disposal. This is someone’s life we deal with every time the phone rings, so “aiming rather high” is the name of the game, and that’s why we’re the best in the industry!

Speaking of species…

species-reduct

Rubes cartoons used with permission. www.rubescartoons.com

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