Managing out the drama.

19 09 2016

“Toxic people defy logic.  Some are blissfully unaware of the negative impact that they have on those around them, and others seem to derive satisfaction from creating chaos and pushing other people’s buttons.” ~ Travis Bradberry

I like it when the comic search delivers a quote like the one above.  It can be delivered as a leadership lesson all by itself… but then, what would I have to write about?  We all know toxic people, who love to stir up the drama.  Some, we’re stuck with, because they are family, or married to someone in the family.  Others, we have to work with, and they seem to just skirt the edge of getting fired time after time.  Finally, there are those that we seem to bump into in social gatherings.  They always seem to know of, or are creating a scandal, when it isn’t necessary.  It’s almost like they feed off other people’s pain.

Leaders, it’s imperative that we don’t let these types of people get a foothold on our teams.  It’s our job as leaders to find the drama kings and queens, and to call them out on any drama, immediately and repeatedly.  We must make it more uncomfortable for them to create drama than it is to be reasonable and calm.  If they don’t get the lesson we’re trying to teach, then we must manage them out.  One or 2 toxic people on a team can either poison the work environment, or can create a toxic team, where the best decide to leave, and the worst hang around making it more and more toxic.  You might get lucky, and have a person on the team who will quiet it down on their own, but don’t put that burden on them.  We own the direction that our culture takes.  Be sure to steer it in the drama-free direction.

Speaking of chaos…

chaosstein

Rubes cartoons used with permission. www.rubescartoons.com

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